Purchase Policy

🔐 Personal Data Security

Our website uses the main security systems to protect all your data:

  • Encryption (SSL) - Secured Site Certificate
  • Protection against information theft and card cloning

Through these, we can ensure that all your personal data is secure.

 

🏦 Banking Security

The security of your banking data is guaranteed by the encrypted technology of our payment gateway (MercadoPago), which keeps customer banking information absolutely confidential.

 

📞 Contact Methods

For questions or support, you can speak to our team through the following channels:

  • WhatsApp : (22) 99911-0612
  • Email : suporte@italojoias.com.br

 

🔍 Online Shopping Security Tips

  • Be suspicious of prices far below market value – original products have a consistent value.
  • Check if the store provides CNPJ (tax ID), physical address, and phone number.
  • Check the store's reputation on sites like Reclame Aqui, Google, or social media.
  • Avoid making purchases on public computers or open Wi-Fi networks.
  • Keep your antivirus and browser always updated.
  • Check if the site has the security padlock 🔒 and a valid SSL certificate.
  • Do not click on suspicious links or exaggerated promotions received via email or social media.
  • Keep all proof of purchase – email, payment slip, invoice, or tax receipt.

Source: SaferNet Brasil – 20 Tips for Safe Online Shopping